Versand

Shipping Policies

1. Shipping Coverage: Our shipping services are available worldwide.

2. Shipping Times: Orders are processed within 1-2 business days. Standard delivery time within the country is 3-5 business days. For urgent deliveries, we offer an express shipping option with a delivery time of 1-2 business days.

3. Shipping Costs: Shipping incurs an additional cost which will be calculated at checkout based on location and package weight.

4. Free Shipping Option: The "Free Shipping" option offered may experience variations in delivery times depending on the stock available near your locality. By selecting this option, you accept possible delays in delivery, which can range from 5 to 15 business days.

5. Order Tracking: Once your order has been shipped, you will receive an email with a tracking number and a link to track your package.

6. Packaging: All products are carefully packaged to ensure their protection during shipping. We strive to use sustainable packaging materials whenever possible.

7. Incorrect Addresses or Address Changes: We are not responsible for additional costs caused by incorrect shipping addresses provided by the customer. Address changes after the dispatch of the order may not be possible or may incur additional costs.

8. Failed Deliveries: In case of a failed delivery (for example, due to the recipient's absence), the package will be returned to our warehouse. The customer will be responsible for the costs associated with resending the package.

9. Shipping Damages: If you receive a damaged product due to shipping, please contact us within 48 hours with photographs of the damage to initiate a claim.

10. Return Policy: Please refer to our Return Policy for more details on how to return products.

11. Contact: For questions or concerns related to shipping, please contact our customer service team at info@drawscope.com.